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What is Revola Expert?

Revola Expert is a company specializing in high-quality hair care products and styling tools. We offer a diverse range of solutions, including protein straighteners, shampoos, conditioners, hair masks, serums, sprays, and professional styling tools, all designed to meet various hair care needs and enhance your hair’s health and appearance.

How can I reach customer support?

You can contact our customer support team via email at info@revolaexperts.com or by Whatsapp at +90 546 194 1559. Our support team is available Monday through Friday from 9 AM to 6 PM (GMT+3).

What types of hair care products does Revola Expert offer?
  • Protein Straighteners: Advanced treatments that use protein-enriched formulas to straighten hair while improving its strength and elasticity. Products like our Protein & Keratin Hair Straightening Liquid Spray and Premium Hair Straightener Set are ideal for achieving smooth, frizz-free hair with a healthy, glossy finish.

  • Hair Treatments: Specialized products for scalp health, hair growth, and overall hair vitality. The Biotin B7 Hair Capsules are essential vitamins for healthy hair.

  • Shampoos: Formulated to cleanse, nourish, and protect your hair while addressing specific concerns like dryness, dandruff, and color protection. Examples include our Salt-Free Shampoo – Professional Hair Repair & Nourish.

  • Conditioners: Designed to moisturize, detangle, and enhance the softness and manageability of your hair. Our Collagen Conditioner for Professional Hair Repair is a popular choice.

  • Hair Masks: Deep conditioning treatments that repair, hydrate, and strengthen hair from within, suitable for all hair types. The Biotin Hair Mask provides 5 benefits for deep repair and nourishment.

  • Hair Serums: Lightweight formulas that provide targeted treatment for issues like frizz, split ends, and UV protection, leaving your hair smooth and shiny. Our Hair Care Serum Botox UV Protection and Hair Care Serum Collagen UV Protection are excellent options.

  • Hair Sprays: Styling products that protect your hair from heat damage, provide hold, and enhance your hair’s natural texture and volume. Check out our Revola Blue Keratin Hair Protection Spray for enhanced strength and shine.

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How do I choose the right product for my hair type?

Choosing the right product for your hair type is essential for achieving the best results. Here’s a guide to help you select the perfect product:

  • For Dry Hair: Look for products that provide deep hydration and nourishment. Our Collagen Conditioner for Professional Hair Repair and Biotin Hair Mask are excellent choices for restoring moisture and strength.

  • For Oily Hair: Opt for lightweight products that help balance oil production without weighing your hair down. Our Salt-Free Shampoo – Professional Hair Repair & Nourish is perfect for cleansing and revitalizing oily hair.

  • For Curly Hair: Products that enhance curl definition and manage frizz are key. Consider our Revola Blue Keratin Hair Protection Spray for enhanced curl strength and shine.

  • For Color-Treated Hair: Use products that protect and preserve your hair color while nourishing the strands. Our Hair Care Serum Collagen UV Protection helps maintain vibrant color while providing essential UV protection.

  • For Damaged or Weak Hair: Strengthening and repair treatments are vital. Our Protein & Keratin Hair Straightening Liquid Spray and Premium Hair Straightener Set are ideal for reinforcing hair structure and achieving smooth, healthy locks.

  • For Fine or Thin Hair: Lightweight products that add volume and thickness without making your hair greasy are best. Try our Fast Recovery Hair Care Biotin for added body and fullness.

If you’re still unsure, feel free to contact our customer support team for personalized recommendations based on your hair type and needs.

Can I use multiple Revola Expert products together?

Yes, you can use multiple Revola Expert products together. Our products are designed to complement each other for a comprehensive hair care routine. For the best results, follow a routine such as using a shampoo and conditioner, applying a hair mask 2 or 3 times a weekly, and incorporating serums or styling tools as needed.

What payment methods do you accept?

At Revola Expert, we currently accept the following payment methods:

  • Credit/Debit Cards: We accept all major credit and debit cards, including MasterCard, Visa, and more. Please note that we only accept card payments at this time.
Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's status on our website.

Do Revola Expert products contain sulfates or parabens?

No, all our products are free from sulfates, parabens, and other harmful chemicals. We prioritize using safe, gentle ingredients that are effective and beneficial for your hair.

Can I use Revola Expert products if I have sensitive skin?

Yes, our products are formulated to be gentle and suitable for sensitive skin. However, if you have specific concerns or allergies, we recommend performing a patch test before full application.

How do I create an account on your website?

To create an account, click on the "My Account" link at the top of our website, then select "Register." Fill in the required details, and you’ll receive a confirmation email. Having an account allows you to track your orders, save your preferences, and enjoy a faster checkout process.

How do I place an order on your website?

Simply browse our product catalog, add your desired items to the cart, and proceed to checkout. You can create an account or check out as a guest. After completing the payment, you will receive a confirmation email.

Can I change my order after it’s been placed?

If you need to make changes to your order, please contact us as soon as possible. We’ll do our best to accommodate your request if your order hasn’t been processed or shipped yet.

What should I do if I receive a damaged or incorrect item?

We’re sorry for the inconvenience. If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We’ll arrange for a replacement or refund as per our return policy.

How can I stay updated on new products and promotions?

You can subscribe to our newsletter to receive updates on new product launches, special offers, and exclusive promotions directly to your inbox.

Do you offer international shipping?

Yes, we offer international shipping for all our products at no additional cost. We are committed to delivering your hair care essentials wherever you are.

How long does shipping take?

Shipping times vary depending on your location. Orders within Turkey typically take 1-2 business days, while international orders may take 3-5 business days. You’ll receive an estimated delivery date when you place your order.

What is your return policy?

We offer a 30-day return policy on all unopened and unused products. If you're not satisfied with your purchase, please contact us for a return authorization and further instructions.

What if I need to cancel my order?

If you wish to cancel your order, please contact us immediately. Cancellations are only possible before the order has been processed. Once an order is shipped, it cannot be canceled, but you can return it according to our return policy.

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